Zayers

Effective Date: September 21, 2025.

Zayers products are fulfilled through Printful, a made-to-order production partner. Because of this, we follow Printful’s official return and refund policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If your item arrives misprinted, damaged, or defective, please submit a claim within 30 days of receiving the product. Claims deemed an error on Printful’s part will be covered at their expense.

Claims for packages lost in transit must be submitted no later than 30 days after the estimated delivery date.

If the shipping address provided is deemed insufficient by the courier, the shipment will be returned to Printful’s facility. You will be responsible for reshipment costs once a corrected address is confirmed.

Shipments that go unclaimed are returned to Printful’s facility and held for 30 days. After that, they are donated to charity. Refunds will not be issued.

Due to health and hygiene regulations, Printful does not accept returns of sealed goods such as face masks. These items will be disposed of and are not eligible for reshipment or refund.

We do not offer refunds or exchanges for buyer’s remorse or incorrect sizing. Size exchanges are handled at your discretion and expense. Please refer to sizing charts before placing your order.

Customers in Brazil may be eligible for exceptions under local law. If you regret a purchase, you must contact us within 7 consecutive days of receiving the item and provide a photo. Refunds will not be issued if the item has been used or damaged.

If you have any questions or concerns, please visit our Contact Page. We respond within 2–3 business days.