Zayers

What is Zayers?
Zayers is an online store offering curated products designed to elevate everyday rituals and routines.

Where are you located?
We operate out of the Baton Rouge area

Do I need an account to order?
No account is required, but creating one lets you track orders and save preferences.

Are your products print-on-demand?
Yes. All Zayers products are made using a print-on-demand model. Each item is produced after you place your order, which helps reduce waste and allows us to offer a wider range of designs.

How long does fulfillment take?
Because items are made-to-order, fulfillment typically takes 2–5 business days before shipping.

How long does shipping take?
Shipping times vary by destination:
• U.S. orders: 3–4 business days after fulfillment
• International orders: 5–20 business days depending on location.

Where are products shipped from?
Our fulfillment partner, Printful, uses facilities across the U.S., Canada, and Europe. Your order will ship from the location closest to your delivery address.

What is your return policy?
We accept returns for misprinted, damaged, or defective items. Claims must be submitted within 30 days of receiving your product. For full details, please visit our Returns & Refunds page.

Can I return items if I change my mind or ordered the wrong size?
Because our products are made-to-order via print-on-demand, we do not accept returns for buyer’s remorse or size exchanges. Please double-check sizing and product details before ordering.

How do I request a refund or replacement?
If your item arrived damaged or incorrect, email us at support@zayers.com with your order number and photos of the issue. We’ll work with our fulfillment partner to resolve it quickly.

Do you offer exchanges?
We do not offer exchanges at this time. If your item qualifies for a replacement, we’ll send a new one at no additional cost.

Where can I read the full policy?
Visit our Returns & Refunds page for complete details.

Are your products eco-friendly?
Many of our items are produced using eco-conscious methods and materials. Look for the “eco-friendly” tag on individual product pages for specific details.

Do you offer gift wrapping?
At this time, we do not offer gift wrapping. All items are shipped directly from our print-on-demand partner, Printful, in standard packaging.

How can I reach customer service?
Email us at support@zayers.com or use the contact form on our site.

Do you have a chatbot or live support?
Yes—our chatbot is available 24/7 for common questions. Live support will be available soon.